Privacy Policy

Privacy Policy Effective Date: 20/10/24 Welcome to Upseeks! Your privacy is important to us. This Privacy Policy explains how Upseeks FZ-LLC (“Upseeks,” “we,” “us,” or “our”) collects, uses, discloses, and protects your personal information when you use our website located at www.upseeks.com (“Site”) and any related services (collectively, the “Services”). By accessing or using our Site and Services, you acknowledge that you have read, understood, and agree to this Privacy Policy. If you do not agree, please do not use our Site or Services. 1. Our Commitment to Privacy Upseeks is committed to protecting your personal information and complying with applicable data protection and privacy laws, including but not limited to the Dubai International Financial Centre (DIFC) Data Protection Law No. 5 of 2020, the European Union’s General Data Protection Regulation (GDPR), and other relevant regulations. 2. Information We Collect We collect various types of information from and about you, including: a. Personal Information Registration Information: • Name: Your first and last name. • Contact Details: Email address, phone number. • Login Credentials: Username and password. Profile Information: • Professional Details: Skills, work experience, education, certifications. • Portfolio: Samples of your work. • Photograph: Profile picture or avatar. Identity Verification: • Documents: Passport, national ID, driver’s license. • Proof of Address: Utility bills or other documents confirming your address. Payment Information: • Financial Details: Credit/debit card numbers, bank account information. • Billing Information: Billing address, tax identification numbers. b. Non-Personal Information Usage Data: • Activity Information: Pages viewed, links clicked, time spent on pages. • Preferences: Language settings, communication preferences. Device Information: • Technical Details: IP address, browser type, operating system. • Device Identifiers: Unique device IDs, mobile network information. Location Data: • Geolocation: With your consent, we may collect information about your location. 3. How We Collect Information a. Information You Provide Directly We collect information that you voluntarily provide when you: • Register an Account: Sign up and create a profile. • Post Content: Upload projects, bids, or other materials. • Communicate: Send messages or interact with other users. • Customer Support: Contact us for assistance. b. Information from Third Parties We may receive information about you from: • Social Media Platforms: If you link your account. • Verification Services: Identity or background check providers. • Payment Processors: Financial transaction information. c. Information Collected Automatically We use cookies and similar technologies to collect information automatically when you: • Navigate the Site: Browse pages and interact with content. • Use the Services: Engage with features and functionalities. 4. How We Use Your Information We may use your information for purposes including: a. Providing and Improving Services • Account Management: Create and manage your account. • Service Delivery: Facilitate transactions and communications. • Customization: Personalize your experience. b. Communication • Administrative Messages: Updates, security alerts, and support. • Marketing: Promotional materials and newsletters (you can opt-out). c. Legal and Security • Compliance: Adhere to legal obligations and regulations. • Protection: Detect and prevent fraud or unauthorized activities. d. Analytics and Research • Usage Analysis: Understand how users interact with our Services. • Development: Enhance and develop new features. 5. How We Share Your Information We may share your information with: a. Other Users • Public Profile: Information visible to other users to facilitate interaction. • Transactions: Sharing necessary details for project collaboration. b. Service Providers • Third-Party Vendors: Payment processors, analytics providers, marketing partners. • Agreements: These parties are bound to protect your information. c. Legal Requirements • Law Enforcement: If required by law or to protect rights and safety. • Compliance: Responding to legal processes or government requests. d. Business Transfers • Mergers or Acquisitions: Your information may be transferred in business transactions. e. With Your Consent • Third-Party Offers: When you agree to share information with partners. 6. Cookies and Tracking Technologies We use cookies to: • Authenticate Users: Keep you logged in. • Enhance Performance: Improve site functionality. • Analytics: Collect data on usage patterns. • Advertising: Deliver relevant ads (you can opt-out). Managing Cookies: You can control cookies through your browser settings. Disabling cookies may affect your experience. 7. Data Security We implement security measures such as: • Encryption: Protect data during transmission. • Access Controls: Limit access to personal information. • Monitoring: Regularly review security practices. Note: No method is 100% secure. We strive to protect your data but cannot guarantee absolute security. 8. Data Retention We retain your information: • Active Accounts: As long as your account is active. • Legal Obligations: To comply with laws and regulations. • Dispute Resolution: As necessary for enforcement of agreements. 9. Your Rights and Choices a. Access and Correction • Review Information: Access your personal data through your account. • Update Details: Correct inaccuracies in your profile settings. b. Deletion • Account Closure: Request deletion of your personal information. • Limitations: Some data may be retained as required by law. c. Marketing Communications • Opt-Out: Unsubscribe from promotional emails via the link provided. d. Object or Restrict Processing • Rights: You may have the right to object to or restrict certain processing activities. e. Data Portability • Request Copy: Obtain your data in a structured format. Contact Us: To exercise these rights, reach out using the contact information below. 10. International Data Transfers Your information may be transferred to: • Other Countries: Data centers outside your jurisdiction. • Safeguards: We ensure adequate protection through standard contractual clauses or other means. 11. Children’s Privacy • Age Restriction: Users must be at least 16 years old. • Parental Consent: We do not knowingly collect data from children under 16. 12. Changes to This Privacy Policy • Updates: We may revise this policy. • Notification: Changes will be posted with an updated effective date. • Continued Use: Using the Services after changes means you accept the new policy. 13. Contact Us If you have questions or concerns, contact us at: • Email: hello@upseeks.cok • Address: Upseeks FZ-LLC, Hera Tower, Sport city, Dubai By using Upseeks, you confirm that you have read and agree to this Privacy Policy.